First and foremost, we sincerely hope that you are doing well despite the state of affairs currently affecting our daily lives. We're all in this together, and together we can get through it!
ISU – Wiseman Insurance appreciates your business very much. Without you, we wouldn't be here!
Our main goal has always been and will always be to provide you with the absolute best service anywhere. We strive to be available to you for insurance servicing needs during regular office hours as well as around the clock with certain insurance companies. Our office lobby will remain closed for the time being, but we want to assure you we will be here for you!
We are adapting our operations to not only protect our employees and their families but also to make sure we can give you the same great service you've come to expect. In an attempt to follow suggested guidelines by the CDC and to limit the congregating of groups, we will be operating with a limited staff at our physical office with most of our staff working from home. With this change in operations, we want to make as many resources available to you as possible.
Please keep in mind that we will do everything in our power to answer your calls and e-mails in a very timely manner. If we happen to miss a call, please leave a message and we will get back to you in a reasonable amount of time. Many of the companies we represent have phone numbers that you can call directly to make premium payments, report claims, and — in some cases — even make policy changes:
Personal Insurance Companies
Commercial Insurance Companies:
For any companies not listed, please just reach out to us as usual. Thank you for the patience and trust you place in ISU – Wiseman Insurance. We are closely monitoring this situation and, as we are sure you can understand, it is very fluid. We will be here for you and we'll make every effort to help you any way we can.
Premium Payment Information
If you need to make a premium payment, you have options. With most insurance companies, payments can be made over the phone or on the internet. Payment information is most likely shown right on your billing statement.
If you have no other option but to pay cash, you will need to call the office and let us know that you need to make a payment. You can put the payment in an envelope with a copy of your bill (or Name and the policy number you need to pay) and put the payment in our exterior mailbox (to your right). Please do not do this after hours. Payments accepted during business hours only.
Email Contact Information
Thank you very much for your patience and understanding. We are doing this for the safety of everyone involved and together we will all get through this trying time.
ISU- Wiseman Insurance